Last Updated:
February 18, 2025
Hey Digital Co. ("Company," "we," "us," or "our") offers digital products and print-on-demand items designed to help solopreneurs grow their businesses. Due to the nature of our products, we have different refund policies based on the type of purchase. Please review the details below before making a purchase.
Since digital products are instantly accessible and downloadable upon purchase,
all sales of digital products are final and non-refundable
. This includes but is not limited to:
✔ eBooks
✔ Printable planners, workbooks, and templates
✔ Online courses and workshops
✔ Digital marketing resources
Once a digital product has been purchased and delivered, we
cannot issue refunds or exchanges
. If you experience any technical issues accessing your product, please reach out to us at
[email protected] and we will assist you in resolving the issue.
Refunds or replacements may be considered under the following circumstances:
You purchased multiple copies of the same product by mistake.You did not receive the product due to a technical error.The product description was significantly inaccurate or misleading.
If you believe you qualify for an exception, contact us within
7 days
of your purchase with proof of your issue, and we will review your request.
Hey Digital Co. offers print-on-demand (POD) products such as mugs, apparel, and home goods. Because these products are custom-made upon order,
all print-on-demand sales are final and cannot be returned or exchanged
unless they arrive damaged or defective.
If your print-on-demand product arrives damaged or defective, we will gladly replace it. Please email
[email protected] within 7 days of delivery with:
A clear photo of the damaged or incorrect itemYour order numberA description of the issue
We will review your request and provide a replacement if it meets our criteria.
Digital Products: Due to instant delivery, orders cannot be canceled once completed.Print-on-Demand Products: Orders cannot be canceled once they have entered production.
If you have any questions about this policy or need assistance, please contact us at:
Hey Digital Co.
19179 Blanco Rd, Ste 105 PMB 1063, San Antonio, TX 78258
Email:
By purchasing from Hey Digital Co., you acknowledge that you have read and agree to this Refund Policy.